Volunteer Role Description

Title: Collections and Deliveries Assistant

Responsible to: Collections Supervisor (Driver)

Areas of Responsibility:

As a Collections and Deliveries Assistant, you will be an important representative of Wastesavers in the community. You will be expected to be professional and polite. It is important that you are able to communicate effectively with a wide range of people, including staff, other volunteers and members of the public.

Duties Include:

· Assisting in the collection of furniture from properties around Newport;

· Loading and unloading the van;

· Assisting in the delivery of sold furniture to the customer's home;

· Preparation of furniture for re-sale (construction, cleaning and some minor repairs if needed);

· Assisting with navigation;

· Occasionally assisting with collection of IT equipment;

· Cleaning and tidying the van and loading bay;

· Other duties as required by your manager (Collections Supervisor) or any other member of staff.

All roles are subject to change and you may be asked to perform duties in any other area of the business.

Skills Required:

· Ability to follow instructions and work with other people;

· Honesty, trustworthiness and dependability;

· Flexibility and willingness to try new things;

· Sensitivity when visiting customers' homes;

· Physical fitness and strength.

We are flexible to accommodate your availability but you will be included in our rota which is planned weekly. We will provide you with appropriate informal training which will help you fulfil your role. All volunteer placements are at the discretion of the management team and are subject to a probationary period to ensure placements are appropriate for both parties.