Social media is a powerful tool, but it comes with real risks. Even small organisations can face online abuse, misinformation and reputational damage, especially when managing multiple platforms. This practical session will help you understand your legal and safeguarding responsibilities and give you the confidence to manage your online presence effectively. You’ll explore how good moderation protects your organisation, builds trust and strengthens your brand.

Led by experienced trainers from SRX Consultancy, the workshop covers current legislation, government guidance and the practical tools you need to create safe, inclusive and values‑led online spaces. You’ll learn how to moderate across platforms, respond to Google reviews, set the right tone and balance openness with safety. The session includes a confidential Q&A and a resource pack, with follow‑up advice available to all attendees.