Dear Parent/Carer Re:&nbsp;The Postal Museum VisitAddress: <a href="https://www.google.com/maps/search/?api=1&amp;query=51.524762,-0.114056" rel="noopener noreferrer" target="_blank" style="color: black;">15-20 Phoenix Place, WC1X 0DA</a>Time: 10.45 onwards&nbsp;We are so pleased that you are visiting The Postal Museum as part of our Holiday Activity and Food (HAF) programme.&nbsp;Children, parents/carers really enjoyed previous visits, and we are delighted to be able to continue this wonderful partnership with The Postal Museum, over the summer holidays as part of the HAF programme. This event is designed to support autistic and neurodivergent people. Before Your VisitYou will be sent an email to confirm your child(ren)’s place.&nbsp;You do need to respond to this email within 48-hours, so we know you are coming.&nbsp;We hold waiting lists and if we do not have your confirmation, your ticket(s) will be passed on to someone else.&nbsp; What Your Visit Includes:This event is designed to support autistic and neurodivergent people. <ul><li>Arrive at 11am </li><li>Ride on Mail Rail, our underground postal railway</li><li>Access to the exhibitions</li><li>Playtime in Sorted - an immersive mini-town with streets, buildings, trolleys, pulleys, slides and chutes. The space was developed for ages 8 and under. </li><li>A lunch voucher to use at The Postal Museum will be provided</li><li>A voucher for the gift shop at The Postal Museum</li></ul>&nbsp;Terms &amp; Conditions&nbsp;Entry Tickets to the Postal Museum<ul><li>Please note that each ticket is for one (1) Child (ages 4 - 19 years) and one (1) accompanying adult. Children under 2 years can attend free of charge.&nbsp;Any additional children older than 2 years and any other adults besides the adult nominated to accompany the child with the ticket, will be charged for entry.&nbsp;</li><li>Your ticket is not transferrable to another person because this is funded by the Holiday Activities &amp; Lunch Programme and tickets are allocated to children based on their eligibility for Holiday Activities with Lunch programme.</li><li>Please Note: Cancellations can be made 4 days prior - please email <a href="mailto:Lunch.Bunch@islington.gov.uk" rel="noopener noreferrer" target="_blank" style="color: black;">Lunch.Bunch@islington.gov.uk</a> </li><li>Any families who book tickets and do not show up on the day will be blocked from booking again.&nbsp;See above about confirming your tickets prior to the day. If you do not respond to the email, your tickets will be cancelled.</li></ul>&nbsp;Lunch Voucher<ul><li>You will be provided with a voucher to purchase food from The Postal Museum Cafe.&nbsp;This voucher is not transferrable to any other museum or any other cafe.&nbsp;The lunch voucher is expected to be used for buying lunch for the children as part of the Holiday Activities with Lunch programme. </li><li>We have included extra funds on the lunch voucher for parents/carers to use for food/drink. You are free to select from what is available at the cafe using your voucher and you can add funds to the voucher (from your own money) should the costs of what you are purchasing exceed the voucher amount.&nbsp;We are unable to increase the value of the voucher.&nbsp;</li><li>Your voucher is not eligible for another day, unless you have prior agreement with the cafe. However, this is not guaranteed to be given.&nbsp;</li></ul>&nbsp;Gift Shop <ul><li>Your child will be provided with a voucher to purchase a small gift from The Postal Museum shop</li><li>Please Note: There are two shop spaces on the site – one at The Postal Museum and one in Mail Rail. The voucher can only be redeemed in The Postal Museum shop.</li><li>The value of the voucher cannot be increased.&nbsp;However, families can top up the money, if they wish, with their own funds. Any additional purchases in the shop must be made by card as we cannot accept cash at this time.</li><li>The voucher<s style="color: black;"> </s>must be used on the day of the visit. </li><li>The voucher is not transferrable to another person and can only be used in The Postal Museum. The voucher is not valid at another museum shop or in any other shops.&nbsp;</li><li>The item you are provided with cannot be returned or exchanged.</li><li>You will be given a receipt when the item is processed at the till. If the item is faulty you will need to retain the receipt and contact <a href="mailto:shop@postalmuseum.org" rel="noopener noreferrer" target="_blank" style="color: black;">shop@postalmuseum.org</a> within 30 days of purchase.&nbsp;&nbsp;</li></ul>&nbsp;Contact DetailsShould you have any queries prior to the day of your visit, please contact the HAF Team at <a href="mailto:Lunch.Bunch@islington.gov.uk" rel="noopener noreferrer" target="_blank" style="color: black;">Lunch.Bunch@islington.gov.uk</a> or The Postal Museum Communities Team at communities@postalmuseum.org&nbsp;We hope you enjoy your day.The HAF TeamLunch.Bunch@islington.gov.uk The Postal Museumcommunities@postalmuseum.org

This event is designed to support autistic and neurodivergent people. Each booking is for 1 Child (ages 4-19 years) and 1 accompanying adult. Children under 2 years go free. Come visit The Postal Museum which offers lots of activities and a great exhibition. Included with your ticket is: <ul><li>Arrive at 11am </li><li>Ride on Mail Rail, our underground postal railway</li><li>Access to the exhibitions</li><li>Playtime in Sorted - an immersive mini-town with streets, buildings, trolleys, pulleys, slides and chutes. The space was developed for ages 8 and under. </li><li>A lunch voucher to use at The Postal Museum will be provided</li><li>A voucher for the gift shop at The Postal Museum</li></ul> Please Note: Cancellations can be made 4 days prior - please email to cancel - see below. Any families who book tickets and do not show up on the day, will be blocked from booking again.We will ask you to confirm your tickets prior to the event. If you do not respond to the email, your tickets will be cancelled. Contact DetailsShould you have any queries or you need to cancel, please contact the HAF Team at Lunch.Bunch@islington.gov.uk or The Postal Museum Communities Team at communities@postalmuseum.org

The Postal Museum Relaxed Event for neurodivergent people - WC1X 0DA

Each booking is for 1 Child (ages 3 - 16 years) and 1 accompanying adult. Children under 3 years go free. Come visit the Postal Museum which offers lots of activities and a great exhibition. Included with your ticket is: <ul><li>11am - a ride on Mail Rail, our underground postal railway</li><li>Access to the exhibitions</li><li>12pm - Playtime in Sorted - an immersive mini-town with streets, buildings, trolleys, pulleys, slides and chutes, everything to keep the little ones occupied.</li><li>A lunch voucher to use at the Postal Museum will be provided</li></ul> Please Note: These tickets are timed so if you miss your slot you will not be able to take up the place. Cancellations can be made 4 days prior - please email to cancel - see below. Any families who book tickets and do not show up on the day, will be blocked from booking again.We will ask you to confirm your tickets prior to the event. If you do not respond to the email, your tickets will be cancelled. Contact DetailsShould you have any queries or you need to cancel, please contact The Postal Museum communities team at: communities@postalmuseum.org

The Postal Museum 

Postal Heritage Trust

The Postal Museum explores over 500 years of social and communications history, and visitors can experience a ride through the tunnels of the old Post Office Underground Railway - Mail Rail. The museum is based next to Mount Pleasant Mail Centre.  

Cancellations&nbsp;If your child can no longer attend this activity, you must cancel the place as soon as possible. You can do this on the central booking system&nbsp;or by calling&nbsp;us directly. This will give another child the chance to access a funded place. &nbsp;&nbsp;&nbsp; Special Educational Needs and Disabilities&nbsp;Parents of children with additional needs, special educational needs and disabilities (SEND) and/or Education Health Care (EHC) plans, must contact the provider directly as soon as possible, to supply them with the relevant information before attending the provision. This is so that the provider can assess how best to support your child. The provider is committed to meeting the needs of all children and young people including those with additional needs and SEND. The provider will use its best endeavours to make sure that a child with additional needs gets the support they need – this means doing everything it can&nbsp;reasonably do to meet the child’s needs.

<h1>Free holiday activities with lunch</h1>Our free spring, summer and winter holiday programme gives young people the chance to enjoy a wide range of free activities with a healthy lunch. <h2>Summer programme 2025 – bookings open on Tuesday 1st July at 6pm</h2>The summer programme will take place in the summer school holidays from Monday 21 July to Friday 22 August 2025.Our summer programme offers a wide range of activities across Islington.&nbsp;It is free for eligible young people to attend.If you are not eligible, some activities are free for everyone and some require a small payment. Anyone attending will be offered a free lunch.<h2> </h2><h2>Eligibility</h2>This programme is free to Islington residents who are:<ul><li>school-aged children from Reception to Year 11, or up to 18 years old for those with special educational needs and disabilities (SEND)</li></ul>and you must meet one of the following criteria:<ul><li>qualify for&nbsp;benefits-related&nbsp;Free School Meals (FSM)</li><li>can be&nbsp;referred by a social worker, family support worker or other professional.</li></ul>To book activities, you need to register your child on our booking system. If you have already registered, you do not need to do this again.<h3>Free School Meals</h3>All children in primary schools receive free school meals (FSM) but this does not mean that everyone is eligible for benefits-related FSM. If you are not sure, you can ask us to check for you. Email&nbsp;<a href="mailto:HAF@islington.gov.uk" rel="noopener noreferrer" target="_blank" style="color: rgb(10, 108, 255);">HAF@islington.gov.uk</a>&nbsp;with your child’s full name, date of birth and postcode.&nbsp;<a href="https://www.islington.gov.uk/children-and-families/help-with-childcare-and-family-costs/free-school-meals-and-uniform-grant" rel="noopener noreferrer" target="_blank" style="color: rgb(10, 108, 255);">Find out more or register for FSM</a>.<h3>Eligibility changes</h3>If your child’s eligibility has changed on our booking system, this could be because they have reached the maximum age (16 years old) or your child is no longer eligible for benefits-related free school meals because your financial situation has changed. Email&nbsp;<a href="mailto:HAF@islington.gov.uk" rel="noopener noreferrer" target="_blank" style="color: rgb(10, 108, 255);">HAF@islington.gov.uk</a>&nbsp;if you have an question about eligibility.<h3>Special educational needs and disabilities (SEND)</h3>There are places for eligible young people with SEND, including some providers who are offering activities just for those with SEND. You can find these activities listed on our booking system.If your child is eligible and has a SEND, it is important that you share the details about your child’s needs with the activity provider so they can confirm your child’s place and make reasonable adjustments.<h2> </h2><h2>Referring professionals</h2>If you wish to refer a young person, you can either support the family or carer to register the young person on Plinth or you can register and book activities on their behalf.Please note, if your details are on Plinth, you will be the key contact for activity providers. If you are just supporting a family or young person to register, once they have registered, email us to let us know about your referral by emailing&nbsp;<a href="mailto:HAF@islington.gov.uk" rel="noopener noreferrer" target="_blank" style="color: rgb(10, 108, 255);">HAF@islington.gov.uk</a>.<h2> </h2><h2>If you're not eligible for free places</h2>If you are not eligible for free activities, there are many activities that are free to all such as&nbsp;<a href="https://www.islington.gov.uk/children-and-families/things-to-do/adventure-playgrounds" rel="noopener noreferrer" target="_blank" style="color: rgb(10, 108, 255);">adventure playgrounds</a>&nbsp;and&nbsp;<a href="https://www.islington.gov.uk/children-and-families/things-to-do/youth-hubs-and-clubs" rel="noopener noreferrer" target="_blank" style="color: rgb(10, 108, 255);">youth clubs</a>. Other activities may only need a small payment. These activities are listed on our booking system as 'fee paying'.If you do attend an activity that is part of our programme, everyone receives a free lunch.&nbsp;<h2>What's on and how to book activities&nbsp;</h2><h3>If your child is not&nbsp;registered</h3><ol><li><a href="https://book.plinth.org.uk/calendar/NYxYlFMJBj9bQ0EmPML7" rel="noopener noreferrer" target="_blank" style="color: rgb(10, 108, 255);">Create an account on Plinth</a>.</li><li>Confirm your email address using the link sent to your email - if you register using a Google or Facebook account, you can skip this step.</li><li>Log in and register your child or children by completing the form.&nbsp;Please make sure the details you provide are correct as it may affect eligibility checks.&nbsp;Use the same name, address and date of birth details for your child that your child’s school has.&nbsp;</li></ol>You will get an email saying you have registered. We will then start checking your child's eligibility. This is done every weekday between 9am and 5pm.We will let you know by email if your child gets a free place. After that, you can start booking by logging into Plinth with the email address you used on the registration form.<h2> </h2><h2>Book activities</h2>Once registered, you can search and book activities.More activities may be added to our booking system, so keep checking for updates.&nbsp;&nbsp;<a href="https://book.plinth.org.uk/calendar/NYxYlFMJBj9bQ0EmPML7" rel="noopener noreferrer" target="_blank" style="background-color: rgb(0, 0, 0); color: rgb(255, 255, 255);">Book now</a><h3>Booking cancellations</h3>If your child is no longer able to attend an activity, please let the activity provider know at least three days prior. Your support in giving as much notice as possible is important, as it could mean a child on a waiting list is able to have the place.Failure to give fair notice in cancelling your child’s attendance, could mean the activity provider may not allow you to book with them in future.<h2> </h2><h2>Help</h2><ul><li>If you&nbsp;need help to get online, you can&nbsp;<a href="https://www.islington.gov.uk/libraries-arts-and-heritage/libraries/your-local-libraries" rel="noopener noreferrer" target="_blank" style="color: rgb(10, 108, 255);">visit your local library</a>.</li><li>Eligibility checks: If you have registered your child and are awaiting approval, please note that we do eligibility checks daily, Monday to Friday, and you will get an email when we've completed these. Please check your junk folder.</li><li>If you have&nbsp;technical issues&nbsp;with our booking system (Plinth), please try the following:</li><li class="ql-indent-1">Refresh your screen</li><li class="ql-indent-1">Check your registration and ensure your child’s name and details are on the registration and not yours as the parent</li><li class="ql-indent-1">Check you are using the correct email address.</li><li>If you still have an issue, please use the Plinth chat button to ask for help. The usual response time is around three minutes and if you cannot wait for a response, you will get an email reply about your problem.</li><li>If you need&nbsp;any other support&nbsp;please email&nbsp;<a href="mailto:HAF@islington.gov.uk" rel="noopener noreferrer" target="_blank" style="color: rgb(10, 108, 255);">HAF@islington.gov.uk</a>.&nbsp;We check this email inbox Monday to Friday, from 9am to 5pm.&nbsp;&nbsp;</li></ul><h2> </h2><h2>Digital accessibility</h2>Our booking system website is run by Plinth (previously known as Time to Spare).We want as many people as possible to be able to use this website and our partner Plinth are committed to making their website accessible, in accordance with WCAG 2.1 AA guidelines. We know some parts of the Plinth website are not fully accessible and we have an accessibility roadmap and expect that they will improve accessibility by March 2024.If you need support please email&nbsp;<a href="mailto:HAF@islington.gov.uk" rel="noopener noreferrer" target="_blank" style="color: rgb(10, 108, 255);">HAF@islington.gov.uk</a>.&nbsp;We check this email inbox Monday to Friday, from 9am to 5pm.&nbsp;<h2> </h2><h2>Privacy notice</h2>For further information about how London Borough of Islington processes personal data for the purposes of delivering the Holiday Activities and Food programme, including the lawful bases we rely upon, how to exercise your data subject rights and how to make a complaint, please see the&nbsp;<a href="https://www.islington.gov.uk/about-the-council/information-governance/data-protection/privacy-notice/peoples-directorate-privacy-notice/lunch-bunch-holiday-activities-and-food-programme-privacy-notice" rel="noopener noreferrer" target="_blank" style="color: rgb(10, 108, 255);">Holiday Activities and Food Privacy Notice</a>.Islington Council's Holiday Activities and Food programme is part-funded by the Department for Education.

The Postal Museum Relaxed Event for neurodivergent people - WC1X 0DA

Run by Postal Heritage Trust

Where's this event hosted?

The Postal Museum Relaxed Event for neurodivergent people - WC1X 0DA

Run by Postal Heritage Trust

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