NCVO training - managing difficult conversations and ending volunteering well

The NCVO training on Dealing with Difficult Conversations and Ending Volunteering Well equips volunteer managers with the confidence and practical skills to handle sensitive situations in a fair, supportive and constructive way. The course explores how to prepare for challenging conversations, address concerns about volunteer conduct or performance, manage expectations and make informed decisions when a volunteer's involvement needs to come to an end. It also focuses on maintaining positive relationships wherever possible, ensuring volunteers are treated with dignity and respect throughout the process while helping organisations reduce risk, uphold good practice and protect the volunteer experience.